
Construction is a large umbrella ranging from handyman projects to large, multi-funded developments. Some contractors are all tools and skill while others are masters of management and leverage. Fitting all of this under the single category of e-commerce is futile. To truly create a web presence, you need to know your marketing voice and develop your site around the things that drive your audience.
Expert Driven Design
Some people are selling themselves as experts in their industry. For this central marketing message, a blog may be the best. Blogs tend to be written in first or second person, using “me” and “you,” which automatically develops a bond between the writer and the audience. They are usually descriptive, telling the reader how and why something should be done. Take a look at the Amway blog as a good example of a business blog concentrating on industry expertise. Inc Magazine has some good tips for creating content for a great business blog as well.
The Supply Chain Site
In manufacturing, the supply chain is extremely important. The supply chain is the total process from inception to customer care, including suppliers, marketers and the title company that assists in closing. In construction, this is project management and some e-commerce sites use its unique issues as the driving message. An e-commerce supply chain site will be broken down into specific topics of project management. One section may have a supplier and a shopping cart for these items. Another section would have human resource information and your services listed. The idea is that the website will guide a user through the entire breadth of project development.
Product as the Traditional E-Commerce Website
When most people think of e-commerce, they think of Amazon with its departments and lists of item after item. If you are selling products, the traditional e-commerce rules apply. Your site needs to have an easily identifiable navigation bar and solid search functions. The images need to be clear and sharp, being part of a good preview system. Your descriptions should be both poetic and specific, enumerating the product specs in bulleted form. As part of a larger marketing plan, the site and every individual item needs to be easily shareable on social media.
Social Motivated Websites
Where some contractors are focused on their expertise, others are social and friendly, providing a marketing message centered on trust. In the construction industry, this is huge. A trusted contractor is worth his weight in gold. Like the expert site, the social site is content driven but here it is a dialogue instead of a monologue. It should revolve around active social media feeds that allow for a conversation format. A question and answer section will keep people on your site longer and keep them coming back, both being keys to successful e-commerce sales.
The Mix
The gut reaction is to try and do everything, but the reality is that you do not have experience in every facet of the construction industry. Your specialization should be reflected on your website. As your e-commerce site is developed, some things will be added while others will be discarded. A shopping cart is only useful for selling products but generally not for services. Just make certain the website can be shared on social media since it is a good source of marketing.




There is no automatic appeal process- you can’t get it fixed by LinkedIn Customer Service- and you won’t be able to find out which group owner has blocked or deleted your postings. You are pretty much left on your own. My advice is to contact the owners of the groups that you are most interested on posting in, and asking them to change your permission to “allowed to post”.
My personal policy is to NOT delete or not allow anyone’s comments or discussions that are in the spirit of the group. However, I have had to do this in the past. Comments that are derogatory or otherwise hurtful or inappropriate will end up in the recycle bin. It is not my job to tell anyone how to feel, what to post or when to be nice. I fully expect you, as grown adults to have enough decorum to be able to control yourself in a professional manner.

Shawn McCadden recently started a discussion in a LinkedIn group titled
I sent messages to all the moderators asking if I had offended anyone or violated any rules so I could make amends and changes in order to get in compliance. Only one person had the courtesy to respond and now all my comments on that group show up immediately.
One of the keys to having a comfortable network that grows daily is that even though I may not agree with everyone on every subject I seek to understand another person’s point of view and find some common ground upon which we can agree and build a connection from there.
First, my feeling is that they are not discussions if someone can decide whether or not they want my comment to be part of the discussion. I say this because I have noticed both on LinkedIn and on several different national newspaper sites I visited and commented on the moderator limits the comments to only those that support their own opinions and or to control the direction of the conversation. We live in a free country where our freedom to express our opinions differentiates us from many other countries on this planet. It pains me to see that some are trying to take that freedom away from us to serve their own purposes and or to purposely mislead readers.
If group members are behaving in an inappropriate and or unprofessional manner, there should be a defined way to have their ability to participate in the current discussion instantly terminated. And, if they have been terminated from a certain number of previous discussions, perhaps they should be permanently removed from the group, maybe even from LinkedIn.
I hope those of you reading this see my purpose in writing this as a genuine attempt to protect the value we get and enjoy from productive and professional discussions at social media sites and online discussions. To protect and facilitate discussions where all members can openly share advice and opinions without the risk of attacks and being subjected to foul language. As one frustrated commenter put it, LinkedIn should be a place where we can safely ask questions and as true professionals safely help each other improve our businesses and our lives. If you have a suggestion to help accomplish this, I hope you will add it to the list I offered above.
If you agree something must be done about this concern please make others aware of this blog post so they can speak their views as well. Although I will post this blog to LinkedIn discussion groups, I cannot know for sure or control whether they are being moderated or not. If you find this article via LinkedIn, rather than post your comment on LinkedIn, post it here. I promise I won’t moderate the comments you leave here at my blog, every comment will be posted right away. I have and will however delete inappropriate comments and or comments with foul language. 
If your construction or remodeling business doesn’t have a web site, stop reading right now or recognize and commit to the fact that you better get one up right away if you want to sell to Gen Y. Done right, and it must be done right, a contractor’s web site offers a place to give Generation Y, and any other generation for that matter, the information they need to work through their decision making process and prequalify your business as a good option for them to consider. If you’re strategic and you put the right information on your site, you won’t need to waste your time doing live sales calls with someone who would never have bought from you anyway and or who isn't far enough along yet in their decision making process to make any commitments that will include money.
I suppose the word is "thankfully", the rise in social media has been offset by the economy so the events highlighted in the 
The one who, at the closing table on a completed new home, decided he wanted to re-negotiate the price and not pay for his $15k in accumulated change orders. I went to a "pay as you go plan" after that. 





