Rings End Lumber Helps Customers Adjust to the New EPA RRP Rule

  

  

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Thanks to Rings End Lumber, Remodelers learn about the new EPA RRP rule, the new A-Series Andersen Windows and get some great food too!

Thanks to Rings End Lumber, in cooperation with Brosco and Andersen Windows, for sponsoring this meeting!

This event was held at three different locations  in Connecticut on May 11th, 12th and 13th, 2010

This Event Was By Invitation Only!

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Rings End Lumber did a great job with these events.  The events were held in Norwalk, Southbury and Groton Connecticut.  Everything including the event planning, meeting facilities as well as the food were top notch and professionally done.

At the beginning of each event, Chuck Ryan from Andersen did a presentation to help inform attendees about the new Andersen A-Series windows and doors.  Chuck did a great job helping remodelers understand the new line of windows and doors.  He covered everything from standard features to custom options and answered any questions the attendees had for him.  There were several Rings End employees at each of the events.  It was obvious they too were very knowledgeable about Andersen's product line and were ready, willing and able to assist their customers.

I was impressed with Rings End Lumber's dedication to educating their customers.  The attendees were obviously veteran seminar attendees.  Rings End actually has a Director of Education, Tony Calistro.  Tony did a great job with the event.  I got to speak with Tony about the education Rings End offers their customers, at their own training center as well as other venues.  Rings End has been hosting EPA RRP Certified Renovator classes for contractors in their market area as well as a variety of other classes covering a wide range of topics.  Tony shared that Rings End finds educating their customers to be a mutually beneficial investment.

The attendee reactions to my presentation were mixed.  All were taken aback by what they learned.  Some were glad to get new information to help them and their businesses comply with the rule.  Although they appreciated getting the information, others who had little knowledge about the RRP and or those who had not yet attended the certified renovator training class were not happy to learn about the new realities the RRP rule will have for their businesses.  The EPA required certification classes may help remodelers understand the work practices, but they do not cover the new business considerations, thus leaving business owners to do this on their own.  Credit to Rings End Lumber for understanding the business challenges their customers have in regards to this rule and for offering business education to help them.

Although our discussion about the RRP rule was of a serious nature, we still managed to have some fun and a few laughs.   The attendees were good about laughing at my jokes and had a few of their own. On Thursday we had a moment of silence for the Yankees who lost that day 6-0 to the Tigers. The food was terrific at all three events, but, as a Boston guy, I really liked the "clam chowda" at the Groton event!